Frequently Asked Questions
What services will I get from you?
Our company offers scholarly writing services. Get research paper, essay, term paper, dissertation, book and article reviews for high school, college, university, masters and doctorate level. Using our services assures you that the authenticity of your paper will be unquestionable, the paper will be delivered promptly, any amendment to your completed paper will be free, and your paper specifications will be adhered to strictly.
Do you offer revisions for completed papers?
As stipulated in our revision policy, all our customers are entitled to unlimited revisions on their papers. The client needs to send the revision details to our support email (email@example.com) and the writer will work on it within the indicated period.
Do you allow the client to provide his or her sources?
Our company allows clients to provide sources to their writers if they wish to have specific sources used in their paper. At the paper description field, the client can either serve us with name of the source to be used in the assignment or upload it as an attachment.
What is your plagiarism policy?
Our company has a zero tolerance policy on plagiarism as we value the impression of our clients. Additionally, as proof to this, we have special software detection software used by many academic institutions globally. Before submitting the paper to the client, we ensure that it has been checked for originality.
Can a client make a follow up of his or her order?
Our company provides each client with a private account. After placing an order, one is registered on our website and given a personal id related to the order. Any emails sent to you have that unique order id as the subject and you can send emails to us with the order id as the subject. This allows you to enquire about the progress of the order.
Can I contact my writer?
A client can contact his or her writer once logged in the site through sending them an email. In the event that the writer wants any clarification from you, they will as well contact you in the same manner.
Will by any chance my order be available to the public?
Our company grants that the paper that has been ordered from us will never be available to the public. All completed assignments are stored under a specifically developed security system.
Can anyone ever know that I am using your services?
We guarantee you that we will keep all of your information private. We only use emails for our communication with you and ensure confidentiality of your personal details. Even the writer will not know your real identity. We will send you the completed paper and only you have the authority to see it.
Which payment options do you accept?
We accept major credit cards used globally such as JCB, Express, American Express, Discover, MasterCard, and Visa. PayPal is the authorized retailer of excellentwriters7.org. The amount to be paid will be displayed prior to making the payments. In case one faces any problem, you are advised to contact our customer support on firstname.lastname@example.org.
How do I know the amount I should pay?
By clicking on our Prices page, one can budget the amount they plan to spend on his or her paper. After going through the price list, it is possible to budget for the paper depending with the paper urgency.
How do I know the number of pages to order?
We usually take every page as having 275 words on average. Therefore, one can divide the number of words with 275 and know the number of pages to be ordered.
What happens when I want a refund after being dissatisfied with your services?
Our professional academic writers are renowned for delivering premium quality work. We guarantee that in case the client is dissatisfied, the writer revises the paper until the client is completely satisfied. The clients can also ask for the reassignment of the paper to a different writer after the first writer fails to meet your needs. Refunds are possible when plagiarism has been observed and proved and when the paper fails to meet the deadline. However, we ensure we satisfy our clients completely to avoid these incidences.
If your question is not amongst the above contact our support team in any of the above modes.